Frequent questions

    You can take a number of steps to ensure that you have as enjoyable and safe holiday as possible. At the heart of this is thinking about the habits you have that might annoy others, as well as the habits of those traveling with you. Remember that a boat is an enclosed space, so it's crucial that everyone on board is considerate to those around them.

    You should choose the team for your journey carefully, making sure that they are all aware of what life will be like on the boat. You should explain the boat's rules and the behavior expectations of everyone on board. This will help ensure that you select the right people and that the holiday itself is enjoyable.

    Please note: choosing a cheap boat for your holiday can lead to disaster. A low price often means that the vessel has not been properly maintained. Remember, you are responsible when in charge of a boat, so make sure you treat low-cost options with caution. Also, investigate the vessel as much as possible before you book, and inspect it before you embark.

    1. What should I take with me?

    Your vessel will have all important documents onboard. This will include its register list for vessels, insurance policy. You should check these documents before you set off.It is best not to store your personal documents and the vessel's documents in the same place. The clothing you should bring depends on the time of year. If you're expecting bad weather, or sailing in the low season, then waterproof sailing clothes and shoes are essential. If, on the other hand, you are sailing from June to August, a waterproof rain coat, a windbreaker and summer clothes will usually be enough – t-shirts, trousers, shorts, bathing suit, a hat, and a pullover for cooler evenings. Appropriate boat shoes are also essential – trainers that are bright and have non-slip rubber soles are ideal. You will probably need a second pair of shoes for when you go ashore. Your luggage is important as well. Hard cases are not suitable for sailing boats, due to the amount of storage space they take up. Instead, you should bring soft bags that can be easily stacked.

    2. What food should I bring?

    All sailing boats in the Euronautic fleet have a fully equipped kitchen where you can prepare meals. This includes a fridge, cooker, crockery, cutlery. Our best advice is to plan your meals and purchase your food in advance. For every sailing trip, it is important to bring sufficient amounts of food and water plus some extra in case of delays or spoilage. Fresh food can spoil, so you will need to use it first and then switch to your supply of non-perishable items. Consider the preferences and dietary needs of your guests and crew. Also ask about any food allergies, as this could necessitate avoidance of certain food groups.

    3. Where to leave the car while sailing?


    Marina Kornati has a secured parking spot for vehicles and the reservations are not possible. Week ticket in Marina Kornati is 84 €/car (or 12 €/car per day). 

    Alternative is to find a parking place somewhere in the city. Week ticket in city parking area is around 60 €/car.

    Marina Pirovac

    Just inform them about the date of your arrival and give them your registration number – this is very helpful if you are arriving outside of marina working hours. Please keep in mind that it is not possible to enter marina just to unload your luggage – marina will charge you weekly price. Daily and hourly charges are not possible! It is only possible to purchase a weekly parking ticket in the amount of 80 €. *(7 days available on the parking lot / possibility of entry and exit).

    There are also private parking places close to marina. You can contact owners and book your parking place in advance:

    •  Parking Martina, address Don Balda Vijalića, Pirovac

                 Price 35 € per week
                 Contact: +385 95 2125 445

    Alternative is to find a parking place somewhere in the city. 

    4. How much does it cost to hire a skipper?

    Skipper’s service is not included in the charter price and is to be paid separately. The cost of  hiring a skipper is 200 €/per day + food. The charterer hires the skipper directly. Euronautic only provides contact information for an available skipper, which suits the charterer's preferences. The skipper is paid on the spot in the manner client agrees with the skipper. Euronautic cannot, in any case, be considered a skipper service provider.

    5. What additional costs can I expect?

    You should consider arrival and departure, extras that need to be paid at the reception (base costs and tourist tax, and ordered extras as outboard engine, SUP, safety net etc.), deposit or insurance, parking for your car, as well as food and beverage. You may also need money for entrance fees for National Parks/Parks of nature, berth in marinas or buoys, fuel.

    6. What are the payment methods in the Euronautic office?

    You can pay with all credit cards and cash in Euros.

    7. Is it possible to change the crew during the charter period?

    It is possible to make changes in the crew list; however, any such changes should be communicated in advance so we can make all the necessary changes regarding the paperwork (crew list). During check-in, Euronautic will provide the guests a crew list that will contain all the necessary information about each crew member. The guests must possess this crew list with them on board at all times in case of an inspection by the port authorities. In case you change crew members during your cruise, guests are obliged to contact Euronautic and inform them about the changes. Euronautic will then send a new verified crew list via e-mail.

    8. How long are the shops open at weekend in Biograd?

    Stores on Saturday in peak season work all day (bigger stores work even until 22/23h). On Sunday, most small shops and business premises are closed but larger stores are open (Lidl, Plodine, Kaufland, Konzum in Bure center).

    9. What do I need to check before I set off?

    Hull - check it from the pier and from the boat. All bumps and scratches, as well as broken or missing parts, should be noted in the takeover report.
    Bilge pump - check that it works properly.
    Cable winch - does it spin easily? How many levers are there and are they in good working order?
    Metal fittings - the small wheels on all metal fittings should spin easily. Also check the stopper.
    Mast - the mast must stand in an upright position. The cramps should not be too tight or too loose. Also, the crosses should be in an upright position.
    Instruments - switch on and check the function of the boat's instruments. This includes indicators for engine speed, wind direction, depth, speed, and distance, as well as the GPS system and anything else on board.
    Anchor with chain or rope - check the length of the chain and the strength of the cable winch. Also, check if the chain or rope is fixed to the vessel.
    Canvas - unfold the canvas and check its condition. Don't forget the spinnaker/genaker (if there is one on the vessel).
    Water hose - check its length and look for any signs of rotting. Also check the sealing gasket.
    Sun blind - check if there are enough ropes for mounting.
    Lifeboat - is the rubber damaged? Could this cause a leak? Is the equipment for the helms damaged? If there is an outboard engine, check if the fuel tank is full. Also check the spark plugs and the range of tools supplied onboard.
    Life raft - where is it and how does it work?
    Fuel tank cap – is it marked correctly? Find out which tank is water and which is fuel.

    10. What should I know about the cabins?

    Accumulator - determine the location of the accumulators. Check how to charge them and check if the charger works. Make sure you know how to switch them on and check their potential. If they require water, check the level.Fire extinguisher - make sure you know where they are and check the expiration date.

    Fridge - plug it in and check if it works.

    Control switch panel - check all switches and measuring instruments.

    Kitchen – check that the full inventory of equipment is there (dishes, cutlery, pots, bowls, knives, sieve, etc.)
    Lights - check lights throughout the boat, including navigation, manual lights, and cabin lights.
    Engine - check that the engine starts easily. Make sure you hear the alarm whistle when switching the engine on and off. Also, the throttle lever should move smoothly. You could also ask how to change the belt in the engine, as well as the pump rotor for cooling (impeller). Other things you should find out include whether the engine can be started manually, where to check the oil level, and how to change the oil.
    Small cupboards - make sure they close easily. You don't want them to open when the boat tilts.
    Tools - are they adequate to carry out any repair work you might need to undertake?
    Gas - check where the main valve is and check if there is a spare gas canister. Check that the canister is full and that there is a kit for changing it.
    Bottom board - lift the board to check if there is any water.
    Hydrographic chart and handbooks - make sure they cover the planned sailing area and are up to date.
    Beds - before you set off, make sure there are enough blankets, pillows and bedding.
    First Aid - check if the first aid kit is complete and adequate.
    Life vests - are they suitable for your crew? Pay particular attention to children and overweight crewmembers.
    Signal rocket - check the number.
    Waste tank - make sure you know its capacity and how to empty it.
    Valves on pipes - check the position and accessibility of the valves. In particular, look at the direction that each pipe is laid.
    VHF station - switch the VHF station on to check that it works.
    Toilet - check the function of the manual pump in the toilet.
    Flags - are they too faded to use?

    We supply a checklist whenever you take charge of a boat. This contains a list of equipment onboard. Check this carefully before you set off.

    11. Which places should I visit?

    If it’s your first time in Croatia or you are a little bit unsure about the places of interest, we will be happy to recommend you some routes.

    Fun routes – for those who like to party and to go out we recommend islands such as Hvar, Palmižana, Pag, Vis and towns Šibenik, Primošten, Vodice, Split etc. All these amazing places are very popular among young people cause they offer clubs, music festivales and concerts.

    National park routes- if you long for peace and quiet we recommend destinations such as National park Kornati, Park of nature Telašćica, Dugi otok, Vrgada, Skradin, Prvić, the bay of Žirje. Further down, towards south, Vis, Korčula, National park Mljet, Šolta and, on the north, Rab, Krk, Cres, Susak etc. All this islands and little towns offer amazing bays, beaches, good food and wine and special features that you can explore.
    All sailing recommendations from Biograd you can find here.

    12. What’s the average cost of the mooring fee at the marinas?

    The cost of the mooring fee depends on the size of the yacht, and it ranges from marina to marina. If you have already chosen your sailing route, you can easily find out the prices on the official websites of the marinas where you plan to berth.

    13. When should you arrive at the marina at the latest to catch a berth?

    Some marinas in Croatia allow booking or making a reservation in advance (but they will charge you a certain fee for reservation).
    In some marinas through online booking on their site you can book and fully pay the berth. You can also book berths at majority of croatian marinas online via „mySea“ as well as at buoys and (restaurant) jetties. You just need to get a free application and register here. Recommendation in peak season is to book one day before. You can use the Euronautic code when registering at Mysea and then marina will already have all the necessary documentation of your vessel. You get the code in the ship's papers when checking in.
    You can always call marina and ask how many vacancies are there available and when is the best hours to arrive. Finding a berth off the season is usually not a problem but it is a different thing in the peak season (particularly in July and August) when finding a berth may be a challenge, especially if you don’t set sail for the marina in the early afternoon hours.

    14. What is the average anchorage price?

    Price depends on the length of the boat and the place of anchoring.

    15. Can I anchor anywhere?

    Nights at sea create a sense of adventure and can be calmer than those spent in a busy harbour. Before anchoring, be aware of the weather and sea conditions in the area. You should also have knowledge and experience of anchoring. Most places where it is unsafe to anchor will be marked on local maps, including conservation areas and shipping lanes.

    16. What is the difference between staying in marina and a place to anchor

    The harbour/marina is a secure place to take a break from sailing. At the harbour you can find cleaning, mending, waste disposal and tank filling services. If you decide for a bareboat charter, it might be wiser to berth in a marina, especially if you are not well acquainted with the sailing region you chose to explore.

    Berthing in marinas is also safer because they are protected from winds and harsh weather conditions.

    Anchorage is a manoeuvre where you drop anchor if you need to hide from bad weather conditions or enjoy the scenery. If you optioned for a skippered charter, the captain will surely know a number of secluded bays where you can anchor. For anchoring in bays, you should make sure that your supplies of food, water and electricity are sufficient.

    17. Can I pay on islands with credit cards?

    You can pay on islands using credit cards in majority of shops and supermarkets, in marina's restaurant but in other restaurants, anchor sites etc. is better to prepare cash.

    18. Where do I fill my water tank when sailing?

    Water tanks can be filled in every harbour and marina and the cost is usually included in the mooring fee. 4 people usually require about 600 litres of water for 7 days at sea for showering, cooking, washing and toilet use.

    19. Where do I fill my fuel tank when sailing?

    You can fill your fuel tank in numerous gas-stations along the coast and on islands. We provide a list of all gas-stations in the boat papers.

    20. How does the pump station in Biograd work and is it crowded on Friday?

    The pump station's working time in the peak season (June-September) is every day from 06:00 h to 22:00 h.
    Friday's afternoon after 15:00 h, usually is a big crowd so you better avoid it. You can always fill up the fuel tank somewhere on your way to Biograd when returning in the base.

    21. Do I need a fishing license and where to get it?

    For recreational and sport fishing in the Croatian sea, a license is required, regardless of whether it is done from the shore or from the boat. The license for sport fishing can be purchased at the Public University of Biograd for 1, 3 and 7 days and until 01.03.2018. both foreign and Croatian citizens can purchase an annual permit. Licenses can also be purchased online via the Ministry of Agriculture/Fisheries Administration.
    Please note that fishing is forbidden in National Parks.

    22. Do I need a ticket for Telascica?

    Telašćica Bay is located in the Nature Park Telašćica and is to be found in the southeastern part of the island of Dugi otok. It is a natural port in the Adriatic Sea, where there are 25 small beaches, the steep slopes of the island of Dugi otok, which rise to 161 meters above sea level and descend to depths up to 90 m and salt lake "Mir" with healing properties.

    The most spectacular among the islands is the island of Katina, and the nearest settlement is Sali. You need a entrance ticket for Telašćica and you pay one for the boat. The average ticket price in the main season in the vessel category 34-59 feet (11m-18m) for 1 day 45,77 €. Tickets can be purchased for 1, 3 and 5 days. The 2023 price list can be viewed here.

    You can buy entrance ticket on the spot, in Telašćica, or at the weshop but you need to buy it 1 day in advance (you buy the ticket for tomorrow). 

    23. Ticket price for NP Kornati:

    Any boat with the intention of anchoring or staying someplace on mooring needs a ticket for NP Kornati. The average ticket price in the main season in the vessel category 7m - 10,99m for 1 day is 39,82 EUR, 36-58 feet (11m-17,99m) for 1 day is 79,63 EUR. Tickets can be purchased for 1, 3 and 5 days. The 2023 price list can be viewed here.

    You do not need the ticket only if you are staying at the "Marina Piškera" in Kornati because the ticket is included in the price of the marina. You can buy entrance ticket on the spot, in Kornati, or in Euronautic office.

    24. When should I go sailing?

    High-season sailing trips have the warmest weather conditions, but they are also the most expensive times to sail, and the crowds are at their largest. A great time to go is the low season, which includes April and May at the start of the year, and October and November towards the end. The low season is ideal for sailors who want an authentic experience that includes more wind and, as a result, fuller sails. The low prices and the fact that there are no crowds are also welcome bonuses.

    Please check our chart, which details the average weather conditions and applicable prices in each month and boating season.

    January - - -
    February - - -
    March  - - -
    April low low  moderate
    May middle middle moderate
    June middle middle  warm
    July high high  warm 
    August high high  hot 
    September low low moderate
    October low low moderate 
    November - - -
    December - - -


    25. Where can I find general information about entry documentation, custom and registration?

    Entry documentation is not the same for all visitors but when travelling to Croatia, foreign citizens are required to have valid passports or IDs. To get yourself acquainted with customs and regulations, please visit here. This site provides useful links, addresses and phone numbers of all relevant institutions.

    26. My charter starts in 3 months – but I already know I do not wish to travel this year. I’ve made a down payment (50% of the charter price). Can I get a refund?

    In case the Client wishes to cancel the confirmed booking of the vessel, this must be done in writing (e-mail, fax, or registered mail) to the addresses of EN listed on the official web site of the company.

    The date when EN receives a written notification of cancellation is the date which is the base for the calculation of the cancellation costs, which is done in the following way:

    • for a cancellation up to six months before the beginning of the charter, EN charges 30% of the total price. The remaining amount shall be returned to
    the Client at his expense.
    • for a cancellation from 6 months up to one month before the beginning of the charter, EN charges 50% of the total price. The remaining amount shall be returned to the Client at his expense.
    • for a cancellation within one month before the beginning of the charter, EN charges 100% of the total price whereas in this case it is deemed that the Client did not cancel using the service and accordingly reserves the right to refer another person to use the service.
    • for a cancellation after the takeover of the vessel, EN keeps 100% of the total price and charges the Client for all costs arising from the cancellation.

    In case the Client cancels the rented vessel, manages to solely find a substitute Client at the time of cancellation of booking, who is willing to take over his rights and obligations, EN charges the Client only with the difference between the original contracted price and the real price agreed with the new Client.

    EN does not assume responsibility in case of changes or failure to perform the paid services or part of the services due to force majeure (war, riots, strikes,acts of terrorism, extraordinary sanitary conditions, natural disasters, interventions of competent authorities etc.).

    27. Can I change the boat and period, for 2023, for next season?

    No, change of the boat can be applied only if the boat you have originally contracted is unavailable – but we can be flexible about the period – just keep in mind that the price difference needs to be covered, and discount policy you had on the original reservation cannot be applied.

    28. What if I do not want to come in 2023, neither in 2024?

    We are very sorry, but we are unable to make a refund, according to the force majeure.

    29. My charter week starts within 2 months – but I am reluctant to make a payment- while we cannot predict how will the situation look like?

    You have two options: first option is to make the payment and then, if the situation doesn't look right, you can cancel even a day before (for above mentioned reasons) you charter starts and still use the whole voucher amount.

    But if the payment is not received according to the contracted conditions – we will have to cancel the booking and keep the whole amount without issuing the voucher.

    30. If I want to change my booking to next season when do I have to decide about new period of booking?

    You don't have to decide right now when do you want to make another booking. You can let us know about new dates during the next season. Of course, the longer you wait, there is a less possibility the boat you want will be available – and voucher is limited to period of one year.

    31. If I change my booking now, and in next few weeks everything goes back to normal, can I switch back my original booking, if yacht is available.

    If the boat is available, we can do that.

    32. If I change my booking to the next season, when do I have to make second/last payment?

    If you change your booking to next season. second payment must be done according to the General charter condition active at the moment of rescheduling.


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